Preferences can only be set for handling of slight discrepancies.Only Laddawn customers can set these preferences, not NEPB.
All significant discrepancies are handled the same way.
Notice # 1 - first and only notice on a slight discrepancy (default preference - hold order for 2 hrs, then release automatically)
| Laddawn | NEPB | |
|  |
No references to Laddawn. No hyperlink - NEPB customer service phone no. instead. No reference to setting a preference. |
| Fax version of email |
No hyperlink to review order, CE phone number instead. |
|
Notice # 2a - first of two notices concerning significant discrepancy
| Laddawn | NEPB | |
Different subject: your order is on hold no reference to preferences Reference to MOD lead time "It is our policy to hold..." |  |
No references to Laddawn. NEPB customer service phone no. No reference to setting a preference. |
| Fax version of email |
No hyperlink to review order, CE phone number instead. |
|
Notice # 2b - second of two notices concerning significant discrepancy
| Laddawn | NEPB | |
Same as above, but with added warning |  |
No references to Laddawn. NEPB customer service phone no. No reference to setting a preference. |
| Fax version of email |
No hyperlink to review order, CE phone number instead. |
|
Notice # 3a - first of two notices concerning slight discrepancy
(Laddawn customers who have all orders w/discrepancies held for approval.)
| Laddawn | |
Hybrid of 1 and 2 Your order is on hold "You have indicated that..." Reference to MOD lead time |  |
| Fax version of email |
No hyperlink to review order, CE phone number instead. |
Notice # 3b - second of two notices concerning slight discrepancy
(Laddawn customers who have all orders w/discrepancies held for approval.)
| Laddawn | |
Same as above, but with added warning |  |
| Fax version of email |
No hyperlink to review order, CE phone number instead. |
Attachments:
email 1.png (image/png)
NEBP email 1.png (image/png)
fax version of email 1.png (image/png)
NEPB fax version of email 1.png (image/png)
email 2a.png (image/png)
NEBP email 2a.png (image/png)
fax version of email 2a.png (image/png)
NEPB fax version of email 2a.png (image/png)
NEBP email 1.png (image/png)
email 3a.png (image/png)
email 2b.png (image/png)
NEBP email 2a.png (image/png)
NEBP email 2b.png (image/png)
NEPB fax version of email 2b.png (image/png)
fax version of email 2b.png (image/png)
fax version of email 2a.png (image/png)
NEPB fax version of email 2a.png (image/png)
NEPB fax version of email 2b.png (image/png)
fax version of email 3b.png (image/png)
fax version of email 2b.png (image/png)
fax version of email 3a.png (image/png)
email 3a.png (image/png)
email 3b.png (image/png)
fax version of email 3b.png (image/png)
NEPB fax version of email 2b.png (image/png)
fax version of email 2b.png (image/png)
email 3b.png (image/png)
NEBP email 2b.png (image/png)
email 2b.png (image/png)
email 3b.png (image/png)
email 2b.png (image/png)
fax version of email 1.png (image/png)
fax version of email 2a.png (image/png)
fax version of email 3a.png (image/png)
