Flow chart
The flow chart is now paginated. You can navigate pages via the tabs at the top (viewable when you mouse over the chart), or via the links within the flow chart itself.
- Page 1: Part 1 - simplified intake for Release 1; applies to both random and registered. Formal distributor approval obtained after order placement.
- Page 2: Part 2 of the flow for registered
- Page 3: Part 2 of the flow for random repeat
- Page 4: Part 1, enhanced to provide opportunities for online formal customer/distributor artwork approval occur before, during and after order placement. Future release.
The process flows branch off at step 28, into Parts 2a (registered) and 2b (random) for the different production processes.
Please note - in part one, with a distributor art approval which is gotten after checkout, this same process should work for CE without any changes (except the addition of steps showing handoff from distributor to queue, etc.)
Notes on future release (part 1, page 4)
Special order acknowledgment
When the distributor or CE places an order for which design approval has not yet been recorded, we will send a special form of order acknowledgment.
- Sent with high importance.
- From: Concierge (use name to make it more personal)
- Subject: Approval needed on print job (PO ####)
- Simple text cover note - to be written by Marketing, but here's the gist:
- We've received your order, your acknowledgment is attached.
- I'm your concierge and I'm here to ensure your happiness
- To ensure your satisfaction, please double check your design (attached) and indicate your approval - it' so easy! (List all the things to check for.)
- Do we need to say anything about doing this ASAP? (Politely.)
- Sincerely, Kristin Steele
- PDF of standard order acknowledgment attached
- PDF of schematic with approval button attached
Miscellaneous
- #7, #14, #25 - When approval gets recorded (or overwritten, #22) can we timestamp it, and can it update the schematic in the plates file and order history? "Design approved x/x/x" in place of approval button.
- How will the approval process work? Send user to printshare.net? Make clear no login necessary.
- If user happens to go to approve art after step 18 (art dept has determined there is a problem with art), do we need to render a message on proofmanager.net indicating art can no longer be approved?
- How does this flow differ for ashad? (We said we want to require approvals for ashads, but they probably do not need to be reviewed by Art Dept.)
